Bookends crashes when searching or clicking on reference
Posted: Thu Sep 14, 2017 9:37 am
Hey Jon,
I am using a 2014 MPR and at present have about 2200 references in my Bookends library (pdfs saved on the hard drive) . I am overall satisfied with the experience, but I also have very frequent crashes when I either search the titles for a particular term or when clicking on a certain reference. This occurs both when the PDF viewer is open and when it is not. Each time I have to force quit Bookends, reopen it (nothing shows), close it again, and then reopen it for it to work again. This is extremely frustrating and I tend to lose interest in continuing with my work when that happens a couple of times in a row when I am searching for the right references. I have brought this up before (I think), but this was a couple of months ago and even though there were a couple of updates in the meantime, it still occurs on a very very frequent basis. Please fix this. I like Bookends, but I am starting to think that if that continues I will for better or worse (likely the latter) look elsewhere for a reference manager that doesn't crash all the time on me.
All best,
Monody
I am using a 2014 MPR and at present have about 2200 references in my Bookends library (pdfs saved on the hard drive) . I am overall satisfied with the experience, but I also have very frequent crashes when I either search the titles for a particular term or when clicking on a certain reference. This occurs both when the PDF viewer is open and when it is not. Each time I have to force quit Bookends, reopen it (nothing shows), close it again, and then reopen it for it to work again. This is extremely frustrating and I tend to lose interest in continuing with my work when that happens a couple of times in a row when I am searching for the right references. I have brought this up before (I think), but this was a couple of months ago and even though there were a couple of updates in the meantime, it still occurs on a very very frequent basis. Please fix this. I like Bookends, but I am starting to think that if that continues I will for better or worse (likely the latter) look elsewhere for a reference manager that doesn't crash all the time on me.
All best,
Monody