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Autocomplete paper is greyed
Posted: Sun Nov 25, 2018 7:59 pm
by Rocky Vega
Can not use autocomplete to automatically fetch author, title etc on the recent 2 papers I imported into the library. Have restarted the app, that don't work. In the menu (Ref - autocomplete paper) the autocomplete paper is greyed. Any suggestions?
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 8:19 am
by Jon
The selected reference must have an attachment or the menu will be disabled. If it does, try Rebuilding your library.
Jon
Sonny Software
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 9:00 am
by Rocky Vega
Is this an indication of a corrupt library? Why does this happen?
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 9:16 am
by Jon
Did you do a Rebuild and, if so, did it make a difference?
Jon
Sonny Software
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 9:59 am
by Rocky Vega
No.
I imported a paper from Journal of Clinical Oncology, one of the most famous cancer journals, still greyed out after rebuilding the database.
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 10:05 am
by Jon
Bookends doesn't really care if an attachment is famous or not. Contact tech support and send a screen snap of what you see.
Jon
Sonny Software
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 10:11 am
by Rocky Vega
Done. Thanks!
Re: Autocomplete paper is greyed
Posted: Mon Nov 26, 2018 6:32 pm
by Jon
For anyone following, the problem was that the PDF didn't have correct extension (the name ended in . instead of .pdf). Once the extension was fixed Bookends recognized it as a PDF and Autocomplete Paper was enabled.
Jon
Sonny Software