problem with watch folder

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larilela
Posts: 11
Joined: Mon Jan 21, 2019 12:47 pm

problem with watch folder

Post by larilela »

I have set up a watch folder following the instructions from the user guide, and I unchecked the box "don't rename files". However, Bookends does not manage to generate a reference from the DOI and hence attaches the PDF to a new reference entry with the title "Attached file 'original name of PDF' ". This is very weird since with a simple drag and drop of the SAME FILE Bookends does detect the reference data, creates a new reference entry and attaches the PDF to this entry, all while moving and renaming the PDF according to my renaming format. I am confused. Why is this not working and what can I do to make it work?
Attachments
Bildschirmfoto 2019-03-07 um 15.08.22.png
Bildschirmfoto 2019-03-07 um 15.08.22.png (185.02 KiB) Viewed 1614 times
Bildschirmfoto 2019-03-07 um 15.07.09.png
Bildschirmfoto 2019-03-07 um 15.07.09.png (156.25 KiB) Viewed 1614 times

larilela
Posts: 11
Joined: Mon Jan 21, 2019 12:47 pm

Re: problem with watch folder

Post by larilela »

Here is the result with drag and drop
Attachments
Bildschirmfoto 2019-03-07 um 15.21.21.png
Bildschirmfoto 2019-03-07 um 15.21.21.png (133.35 KiB) Viewed 1613 times

Jon
Site Admin
Posts: 8792
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: problem with watch folder

Post by Jon »

This isn't forum issue, it's a question for tech support.

viewtopic.php?f=2&t=2038

Please contact tech support and attach the PDF in question to the email.

Jon
Sonny Software

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