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Crash during autocomplete
Posted: Fri Mar 15, 2019 12:34 pm
by yijr
After the recent update, I started to get crashes every time when I tried to autocomplete a reference. Specifically, when I hover over the text fields (say, "title") and click the box to paste the title, the crash would happen upon clicking the text field box. Please find below for the screenshot when the error occurred. Any one experiencing the similar situation? Let me know if you need more information.
Re: Crash during autocomplete
Posted: Fri Mar 15, 2019 1:26 pm
by Jon
Hard to image what that would be due to. All PDFs, or one in particular? And make sure you're not using the Adobe PDF Plugins -- see this FAQ.
https://www.sonnysoftware.com/faq/faq.h ... ems_dis101
Jon
Sonny Software
Re: Crash during autocomplete
Posted: Sat Mar 23, 2019 6:41 pm
by yijr
Thanks Jon, removing the Adobe plug-in resolved the problem. However, I didn't have this problem until now. Not sure why -- but thanks for your help!
Re: Crash during autocomplete
Posted: Sun Mar 24, 2019 6:56 am
by Jon
Updates to Adobe apps can cause the installation of these plug-ins without your noticing it if you're not careful. It's even happened to me.
Jon
Sonny Software