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Detach PDF issue
Posted: Tue Apr 14, 2020 8:54 am
by edwinc
I was cleaning up my library attachments these days and I ran into a strange situation. Whenever I select a reference, go to inspector and detach or delete the PDF, I get a message saying: Can't find file "3.66972E+09". I'm guessing it's some sort of file identifier. Even if I reattach a file or add something new, inspector keeps bringing up this "file".
Thanks for the great work on 13.4, BTW.
Re: Detach PDF issue
Posted: Tue Apr 14, 2020 9:25 am
by Jon
Please download 13.4 again, this was fixed.
Jon
Sonny Software
Re: Detach PDF issue
Posted: Tue Apr 14, 2020 9:32 am
by edwinc
Great! Thanks!!
Re: Detach PDF issue
Posted: Mon May 04, 2020 2:22 pm
by bjornivarsson
Hi,
I’m having this problem also. I’m using version 13.4.1. I tried reinstalling but the problem doesn’t seem to go away.
Best regards,
Björn
Re: Detach PDF issue
Posted: Mon May 04, 2020 3:07 pm
by Jon
Please contact tech support directly with screen snaps showing what you see.
And double check that you're using 13.4.1.
Jon
Sonny Software
Re: Detach PDF issue
Posted: Tue May 05, 2020 5:19 am
by bjornivarsson
I have now contacted tech support.
Best regards,
Björn