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Bookends Stopped Working When I "Scan Document"

Posted: Tue Mar 21, 2023 10:10 pm
by michaelAF
Hello,

I've been using Bookends for a while now with no issues. However, this evening when I tried to "scan document" in Microsoft Word, Bookends freezes. No references are scanned/added.

I have a big paper due in 2 hours, so if anyone is having a late night and has a clue about this, I'd love some assistance.

Thanks!

**UPDATE** I rebooted my system and things are working fine!

Re: Bookends Stopped Working When I "Scan Documen

Posted: Mon Sep 11, 2023 9:49 pm
by kgrace
Same issue, but not resolved by rebooting.

Re: Bookends Stopped Working When I "Scan Document"

Posted: Tue Sep 12, 2023 11:20 am
by Jon
Please try Rebuilding your library and scanning again.

Jon
Sonny Software