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Extract annotations as separate files not working

Posted: Thu Feb 08, 2024 7:03 pm
by drrd
Hello, as the title says, I have been having trouble extracting annotations as separate files. It either saves exports them in one single file, or else doesn't export it at all. Any thoughts what this might be?

Re: Extract annotations as separate files not working

Posted: Thu Feb 08, 2024 8:09 pm
by Jon
Please contact tech support directly (support@sonnysoftware.com) with screen snaps of your extraction configuration, including the format and style in which you are exporting, and any other information you think might be pertinent. And experiment a bit, see if it's a problem with a particular PDF or all PDFs.

Jon
Sonny Software

Re: Extract annotations as separate files not working

Posted: Fri Feb 09, 2024 1:52 am
by drrd
Thanks, Jon, will do.

Re: Extract annotations as separate files not working

Posted: Sat Feb 10, 2024 8:36 am
by Jon
Please get in touch so we can resolve this problem.

Jon
Sonny Software