program crashes on Snow leopard 10.6.2

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supershang
Posts: 11
Joined: Tue Jan 22, 2008 5:56 pm

program crashes on Snow leopard 10.6.2

Post by supershang »

My version 11 crashes quite frequently when I use it with the opening of word. Sometimes with a database error, then gets totally stuck!
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Jon
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Location: Bethesda, MD
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Re: program crashes on Snow leopard 10.6.2

Post by Jon »

Did you check out our FAQ (Help menu)? Try rebuilding your database. If that doesn't help, you should contact tech support.

Jon
Sonny Software
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supershang
Posts: 11
Joined: Tue Jan 22, 2008 5:56 pm

Re: program crashes on Snow leopard 10.6.2

Post by supershang »

Yes, I did rebuild the database. But every time when I do it, I always get "Nil Object Error.' Sometimes it just stuck, and I have to force quit the program!
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Jon
Site Admin
Posts: 10293
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Contact Jon

Re: program crashes on Snow leopard 10.6.2

Post by Jon »

This is a tech support issue, not something a forum topic. Please zip and send me your database.

Jon
Sonny Software
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