is there a way to restore default field labels and reference types? I've messed up a lot of things along the way so that a huge Endnote import doesn't really arrive the way it should anymore...
Yes, you need to remove the old Bookends 11 Preferences file from the Bookends folder in Application Support. You'll need your registration code handy, and if you have attachments outside of the default folder you'll need to reattach one file from each folder you have attachments in.