File renaming issue

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marcus
Posts: 3
Joined: Sat Feb 09, 2019 3:03 pm

File renaming issue

Post by marcus » Sun Sep 29, 2019 6:50 pm

Hi all,

When I important a file into bookends and then go through the autocomplete paper module my document is renamed with a double .pdf file name. I always use rename file after important feature, and when I open the pdf in preview or look at it in the finder, it always reads as: Johnson_2015.pdf.pdf or Harris_2019.pdf.pdf

Does anyone know if this is a glitch or if I have a setting that needs to be readjusted.

Thank you!

Jon
Site Admin
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Location: Bethesda, MD
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Re: File renaming issue

Post by Jon » Sun Sep 29, 2019 7:03 pm

Please see this thread.

viewtopic.php?f=2&t=5029

Jon
Sonny Software

marcus
Posts: 3
Joined: Sat Feb 09, 2019 3:03 pm

Re: File renaming issue

Post by marcus » Sun Sep 29, 2019 7:35 pm

Jon wrote:
Sun Sep 29, 2019 7:03 pm
Please see this thread.

viewtopic.php?f=2&t=5029

Jon
Sonny Software
Thank you!

joao
Posts: 29
Joined: Fri Jun 17, 2016 4:23 am

Re: File renaming issue

Post by joao » Mon Sep 30, 2019 6:40 am

On a related note.
The file renaming issue, where in the event of the user choosing the option to replace spaces with underscores, Bookends adds a space before the unique identifier at the end, has returned.
This had been fixed in the last update but is back with the silent update.

Joao.

Jon
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Re: File renaming issue

Post by Jon » Mon Sep 30, 2019 8:36 am

joao wrote:
Mon Sep 30, 2019 6:40 am
On a related note.
The file renaming issue, where in the event of the user choosing the option to replace spaces with underscores, Bookends adds a space before the unique identifier at the end, has returned.
This had been fixed in the last update but is back with the silent update.
I can't reproduce a problem here, the underscore replaces the space before the random identifier if that option is checked in preferences.

Jon
Sonny Software

joao
Posts: 29
Joined: Fri Jun 17, 2016 4:23 am

Re: File renaming issue

Post by joao » Wed Oct 09, 2019 10:02 am

Sorry for the delay,

I managed to reproduce the issue. It's a bit more delicate. File renaming works as expected (like you said) when you add file(s) to a reference.
However, when the reference already has a file attached, and you ask Bookends to rename the attachment (right click, 'Rename Attachments'), the issue with the missing underscore appears.

Hope this helps,
Joao

Jon
Site Admin
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Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: File renaming issue

Post by Jon » Wed Oct 09, 2019 10:22 am

I can't reproduce that, either. If you want to follow up, contact tech support directly with

1. A library containing a single reference with an attached PDF.
2. The PDF.
3. Screen snaps that show me what you're doing, before and after, so I can see what's failing and reproduce it here.

Jon
Sonny Software

joao
Posts: 29
Joined: Fri Jun 17, 2016 4:23 am

Re: File renaming issue

Post by joao » Wed Oct 09, 2019 1:49 pm

Ok. Will investigate further and follow up via tech support if the problem persists.

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