Unable to select text in a PDF

[Ken]

Hi,
Often when reading and annotating a PDF in Bookends, I am suddenly unable to select text in it. It is resolved if I select another reference and then go back and forth between the references a couple of times. Is this a known bug?

Thanks,
Ken

[Jon]

No, I've never seen nor heard of this before. The selection of text in PDFs is handled by macOS PDFKit, not Bookends per se. Can you select text but that disappears once you release the mouse, or is it as if the PDF is locked? If you see this again, please enable text selection again (by going to another reference and back) and see if you can recreate the problem. If you can, please send me the PDF and tell me how to make that happen.

Jon
Sonny Software

[Ken]

Thanks. The PDF appears locked, and it happens after working on a PDF for a while, i.e. it does not seem to be related to specific files. So far, I have not been able to see which actions that might trigger this.

Ken

[Jon]

Oddly enough, I just experienced this problem while working on updates to the PDF viewer. Although I don't know what triggered it in your case, I think I know why you can't make a selection. I've fixed the cause, and that will be included in a a future update (probably the one after next).

Jon
Sonny Software

[Ken]

Great, thanks Jon!

[Ken]

Hi Jon,
The issue seems to persist. I often cannot select text in a pdf and have to select another reference (often back and forth a couple of times) before it works again. It is quite annoying. Could you please have another look at it?

Thanks,
Ken

[Jon]

I assume that as before this problem isn't restricted to one PDF. Can you tell me how to reproduce the problem (e.g. what series of steps leads to the text being unselectable)? It must be very specific since the problem is so rare.

Jon
Sonny Software