Importing from 7.7.5

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slacker
Posts: 6
Joined: Tue Jul 25, 2006 12:09 pm

Importing from 7.7.5

Post by slacker »

Has anyone else faced the problem of trying to import a 7.x database to 9.x when 7.x no longer opens on Tiger ?

Here's the details:

I have Bookends 7.7.5. Upon installing 10.4 it no longer opens ("An exception of class NilObjectException was not handled. The application must shut down.").

Fine. The software won't work with Tiger. So I downloaded the newest version, 9.0.6.

First, I was miffed that my registration code wasn't accepted.

Second, 9.0.6 won't open my 7.7.5 database. It tells me to open the database in 7.x and export it to 9 format.

However, as previously mentioned, 7.x won't open on Tiger.

I now have a non-openable database containing hundreds of references.

--> I've sent a query to Support but any aid here is appreciated.

thanks.

_slacker
Jon
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Location: Bethesda, MD
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Post by Jon »

Version 7.7.5 runs just fine in Tiger (Mac OS X 10.4.x). The problem with the database is due to some other issue, and should be handled via tech support.

Jon
Sonny Software
slacker
Posts: 6
Joined: Tue Jul 25, 2006 12:09 pm

fixed with reinstall

Post by slacker »

The package must have been corrupted on install of Tiger (?; perhaps the file transfer). Reinstalled with backup copy. Thx to Jon @ tech support for the help.
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