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Unable to create new reference with PDF

Posted: Sat Nov 12, 2011 10:46 am
by Smithline
I recently upgraded to 11.2 and I am now unable create a reference with an attached PDF. Using the Online Search window, I am able to locate and see the PDF. When I click on Import button and choose "Import Ref and Attach PDF" a reference is created but the pdf is not attached. I then have to save the pdf to my computer and drag it to the reference to attach it. Is there a work around for this?

Thanks

Re: Unable to create new reference with PDF

Posted: Sat Nov 12, 2011 10:50 am
by Jon
Please check the FAQ for information on how to remove the Adobe pdf plugin. If that doesn't take care of the problem, note that we have fixed a bug that might cause this to happen, and the fix will appear in the 11.2.1 update. If you still have a problem after 11.2.1 is released, please contact tech support directly.

Jon
Sonny Software