all internet searches return no hits?

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stephaniet
Posts: 5
Joined: Thu Aug 25, 2011 11:02 am

all internet searches return no hits?

Post by stephaniet »

As of today, I can't perform an internet search through Bookends. I've tried Google Scholar, Amazon, LOC, Columbia, Harvard...all return zero hits, when clearly the book exists. (Tried Tom Sawyer as a test)

Any ideas? I have not changed anything on my computer, or in my Bookends settings. I'm baffled. And wanting to get back up and running.

Running latest version of BE. Thanks!
Jon
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Location: Bethesda, MD
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Re: all internet searches return no hits?

Post by Jon »

Sounds like some issue with your connection (firewall, proxy server, etc.). Please check the network settings in System Preferences and make sure they're OK. And maybe rebooting may help.

Jon
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pharaoh
Posts: 23
Joined: Tue Dec 08, 2009 5:09 am

Re: all internet searches return no hits?

Post by pharaoh »

I do not have any problem about the database above, but I would like to note that the University of Chicago instead returns a message:

<h1>Failed to initialize to libcat.uchicago.edu

It has been going for my computers for last week. I am usually using Oxford University as my subject library, so I cannot say when the problem started.

I just report as it is.

Rob
Jon
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Posts: 10291
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: all internet searches return no hits?

Post by Jon »

Thanks for the report -- university libraries change their database and servers from time to time. I've updated the University of Chicago import filter for the next update.

Jon
Sonny Software
stephaniet
Posts: 5
Joined: Thu Aug 25, 2011 11:02 am

Re: all internet searches return no hits?

Post by stephaniet »

My internet connection was fine at the time, but indeed, the issue was resolved through a restart. Thanks.
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