Sync and antivirus

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roger
Posts: 28
Joined: Wed Jul 13, 2016 8:51 am

Sync and antivirus

Post by roger »

Has anyone had any issues with direct sync between Bookends and Bookends on Tap when antivirus software is installed on the Mac? I installed some antivirus software today -- British Telecom branded McAfee -- and when I tried a sync, BOT could not find Bookends. I made Bookends an exception in the list of protected applications in McAfee. No change. Rebooting solved nothing. Then I uninstalled McAfee and the sync ran perfectly.

Roger
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Jon
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Re: Sync and antivirus

Post by Jon »

We don't run antivirus software, but your experiment seems definitive. I suspect that whatever the problem is won't affect cloud sync (Bookends for iOS), but if you need Bonjour sync you might experiment with other antivirus software.

Jon
Sonny Software
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