Problem opening the Bookends .dmg file

lidador · Post by **lidador** » Thu Feb 16, 2006 8:00 pm

Hello!

At work I use an eMac 1 Ghz Power PC G4 with Mac OS 10.2.8.
Bookends 9.0.1 work very fine there. Problem is that it can't uncompress the .dmg file to install the new version 9.0.2; it uncompress the .zip file but refuses to do the same to .dgm file showing me an error 95. It uncompressed all the hundreds of .dmg files I give it before and still do it after showing the 95 error for "Bookends.dmg" or so.
Same happened when I ungraded from 9 to 9.0.1, and I had to install it from a pen drive, after uncompressing it in another computer (iBook G4, OS 14.0.1). Now I will have to do the same manouver to upgrade it in the eMac. This is minor trouble for me, but some people with same problem as me (if there are any) and less keen on Bookends, can get here a less good impression.

Greetings from Portugal, and sorry for some "creative" english here.

Post by **Jon** » Thu Feb 16, 2006 8:06 pm

Hi,

It uncompresses fine for me here (Mac OS X 10.4.4). Just to make sure, you are just double-clicking on it in the Finder right (no Stuffit Expander)? The archive was created in 10.4.4 -- anyone else using Mac OS X 10.2.x having a problem?

Jon
Sonny Software

lidador · Post by **lidador** » Thu Feb 16, 2006 8:14 pm

It opened fine for me in OS 10.4.1 in the iBook. But it never opened in the eMac OS 10.2.8.
I opened many many .dmg files in both computers, I just double click them in the desktop. Just the .dmg of Bookends 9.0.1 and 9.0.2 can't open in the OS 10.2.8 eMac, never had trouble with other dmg files; previouse versions of Bookends since version 7.7.5 had no trouble to install in the eMac either, but they were installed probably before I upgraded it from 10.2.6 to 10.2.8.

Post by **Jon** » Thu Feb 16, 2006 8:17 pm

OK. This is the first report I've had, though. I don't have an OS 10.2.x machine handy to test it with, so maybe someone else out there who does can tell us if it works for them or not...

Jon
Sonny Software

Post by **Jon** » Thu Feb 16, 2006 8:19 pm

lidador, maybe you can email me directly at

support@sonnysoftware.com

I'll make a tiny .dmg here with nothing in it and send it to you -- see if you can open that.

Jon
Sonny Software

strongbow · Post by **strongbow** » Sun Feb 26, 2006 4:40 pm

Hi there,

seems that I have the same issue as lidador, as the .dmg of Bookends 9.0.2 doesn't open on my ibook running under OS 10.2.8.

Cheers, strongbow

Post by **Jon** » Sun Feb 26, 2006 5:00 pm

Hi strongbow,

Yes, I've had another report of that as well. Hard to figure out -- the .dmg and .zip are made with Mac OS X 10.4.4, so it's all Apple code. I made an empty .dmg that lidador was able to open. So it seems there is a problem with this particular .dmg. This is obviously a bug in Mac OS X, but I'm not sure of what a workaround might be (other than open it on 10.3 or later an transfer it to the older OS).

Jon
Sonny Software